Sign up to our newsletter to keep in touch.

Newsletter


Follow us

Get inspired

Subscribe to our Newsletter for news on latest products and sales


Search

PRIVACY POLICY

Middle Mouse (“Middle Mouse”, “we”, “our”, “us”) is a trading name of Middle Mouse Group Limited. We understand the importance of the information we collect about you and are committed to protecting it at all times. This Privacy Policy is a guide to how we collect, store and use this information.

If you are under 18, we require that your parent or guardian gives their consent to the Privacy Policy and Terms & Conditions before placing an order.

By visiting www.middlemouse.co.uk, you accept and consent to the practices and terms described below.

 

COOKIE POLICY

A cookie is a piece of information that is stored on your computer’s hard drive by your web browser which tracks your movements within websites. Our website uses cookies to keep track of how often you visit our website, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items. For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org.

We use Mailchimp to manage and collate our e-newsletter mailings. For more insight, feel free to read Mailchimp’s Terms of Service and Privacy Statement at www.mailchimp.com/legal/privacy/.

 

PAYMENT

We use Paypal to collect payment for your orders. As such, we do not store any of your payment details and are informed only of your email address, billing address and shipping address. We recommend you read Paypal’s terms and conditions for more information on how they use your data. www.paypal.co.uk/privacy

 

SECURITY

We take all reasonable steps to protect your personal details. However, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing information and dealing on-line over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

 

MARKETING OPT-IN

When you register, you will be given the option to opt-out of subscribing to our e-newsletter, which includes information about new products, features, enhancements, special offers, events of interest, and one-off marketing promotions.

At all times, we will offer you the opportunity to unsubscribe to the Middle Mouse newsletter, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular mailshot. Simply follow the indications in the e-mail.

 

ACCESSING YOUR PERSONAL INFORMATION

If you think the personal information we hold for you is incorrect, please log in and edit it in the ‘My Account’ section. Only you will be able to edit this. Alternatively, please email sales@middlemouse.co.uk and a member of our team can do it for you.

 

COLLECTING PERSONAL INFORMATION

Middle Mouse collects personal information about you when you place an order or register for a service we offer. By registering for an account with us, you are consenting to the collection of personal information. We only use this information to fulfil your order, provide you with services you have requested or to contact you about a problem with your order. We only hold your name, email, shipping and billing address and phone number in order to fulfil your order.

WE DO NOT STORE OR HAVE ACCESS TO YOUR PAYMENT DETAILS. These are all handled by our payment partner, Paypal.

We will never sell or share your details with third parties, and they will only be used to process your order.

We may need to share your information, for example your shipping address and phone number, with our courier to enable your order to reach you. These details allow us to process your order and to let you know the status of your order.

 

USE OF PERSONAL INFORMATION

Middle Mouse may use your personal information for the processing of orders, payments, and to provide you with a personalised shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

We may also use your personal information to send you marketing updates but only ever in accordance with your preferences. We do not sell your details to third party marketing companies.

Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors’ needs.

X